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accessiBe interface is displayed on the site, but the buttons are not clickable or you can click them but nothing happens

First of all, don't worry!

If you can't find the solution yourself or with the help of your programmer, we are always here one phone away to help you!

If AccessiBe interface is displayed on the site but the buttons inside it are not clickable, there is probably a conflict between your site scripts and AccessiBe interface scripts.

This case is very rare but possible. In order to find out if this is a script conflict, go to the site using Chrome browser and press the F12 key. You'll see a panel that at first glance may be a little intimidating, but don't worry, you almost don't have to deal with it. In the panel, click on the tab called "Console" and refresh the page. After the refresh, look in the same tab "console" for the word AccessiBe with a red underline in it. If it's there, the problem is indeed a script conflict. In this case, contact us for a solution.

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