What must be remediated now — and what may qualify for exception in higher education

This tool helps you decide what needs remediation now under Title II — and what may qualify for a documented exception. It does not replace legal review or guidance.

1/7

Is the content student-facing?

Can students (or prospective students) access this content as part of instruction, enrollment, or required services?

Examples generally outside scope:
  • Internal administrative systems used only by staff
  • Faculty-only tools not accessed by students
  • Internal research or planning systems
Why this matters:

Title II applies to programs, services, and activities provided to the public, which in higher education includes students and applicants — not internal operations.

2/7

Is the content required for instruction or services?


Does this content allow students to:
  • Participate in coursework?
  • Complete assignments or assessments?
  • Apply for admission, aid, housing, or accommodations?
  • Register or manage enrollment?
Examples that usually qualify as “in scope”:
  • Benefit applications
  • Licensing and permit portals
  • Public notices and forms
  • Service-related PDFs
  • Court or election-related information
2/7

Is it current and actively used?

Is this content part of:
  • An active course?
  • Ongoing instruction?
  • A current student-facing system?
Indicators content is “current”:
  • Referenced by an active webpage
  • Used in ongoing processes
  • Still required for compliance, benefits, or participation
2/7

Is the content truly archived?


Is it:
  • Kept only for records or history?
  • Not used in current instruction or services?
  • Separated from active materials?
Important clarification:

“Old” does not automatically mean “archived.”
If students still rely on it, it is not exempt.

2/7

Is there an accessible alternative available?

Can students access the same information or complete the same requirement in an accessible way?

Examples of acceptable alternatives:
  • Accessible web pages instead of inaccessible PDFs
  • Staff-assisted processes that are timely and effective
  • Updated forms that fully replace older versions
2/7

Would remediation be an undue burden right now?

Would fixing this require significant difficulty and significant expense relative to institutional resources?

Key clarification:

Undue burden depends on the situation and your available resources. It is not a permanent exception or a blanket reason to avoid remediation.

2/7

Is the decision documented?

Have you documented:
  • What the content is
  • Why remediation is difficult now
  • What alternatives are provided
  • When it will be revisited

DOJ expectations focus heavily on whether institutions can show reasoned decision-making, not perfection.

2/7

Remediation likely required

This content appears to fall within ADA Title II requirements and should be prioritized before April 2026.

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2/7

May qualify for exception

This content may not require immediate remediation. However, Title II still applies to active public-facing digital services.


The good news: you don’t have to guess where you stand.


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