Validate your website’s accessibility with user insights
IDENTIFY COMPLIANCE BLOCKERSReal users with disabilities navigate your website and share their firsthand experiences, providing you with authentic, actionable feedback to remove barriers and create a truly inclusive digital experience
Give your web accessibility a human touch
WHY YOU NEED ITAccessibility isn't just about following rules—it's about user experience. Human testers can provide valuable feedback on certain elements crucial for users with disabilities.
Get user testing results in
3 simple steps
HOW IT WORKSQuote
1Receive your free quote within one business day through our customer portal
Testing
2Our expert testers record a video of their experience and prepare a detailed report
Delivery
3Download your complete report and video directly from our secure customer portal
Utilize user testing to boost your business
Keyboard navigation & focus management
Interactive components like links and forms, tab sequences, and focus indicators are evaluated for functionality and keyboard navigation compatibility
Image and multimedia accessibility
Identify any meaningful images missing descriptive alt text, and multimedia content in need of captions, transcripts, and audio descriptions
Accessible links and buttons
Verify that link and button text are descriptive
and easy to interact with, especially for assistive technology users
Solve accessibility barriers
Discover key accessibility gaps so your dev and design teams can implement the changes most crucial for your business
Demonstrate inclusion
Including real users with disabilities in your accessibility process demonstrates your brand's commitment to inclusion
Frequently asked questions
- What’s an example of user testing?
A user tester who is blind will be tasked with choosing and adding an item to their shopping cart. They will use the JAWS screen reader and Chrome browser.
- Is the user testing done by people with disabilities?
Yes. We work closely with experienced individuals with disabilities who perform the tests.
- At what stage of the website process should you have user testing performed?
You can perform user testing at any stage of your website's lifecycle. However, it’s best to do it after an accessibility remediation project and an official launch, to ensure that the project’s success and that your website will perform well.
- Do you need user testing for manually remediated websites?
It’s recommended that every website, whether accessible manually or with an automated solution, have user testing performed. There are content and design elements that real end-users will be able to audit for you.
- Does user testing fix my accessibility issues?
The user testing report and video reveal accessibility issues on your website so that you can then fix them. No changes are made to your website during the user testing process.
- Do you do user testing on videos as well?
Our users can test all elements of your website, including media and documents.
- What is user testing checking?
Users with disabilities navigate through your website to check the accessibility of things like assistive technology compatibility, alt text for images, and other fundamental accessibility standards in WCAG.