How a New York plastic surgeon got a digital accessibility lawsuit dismissed
Key takeaways
When Dr. David Hidalgo faced an ADA lawsuit alleging that his website was inaccessible, accessiBe’s Litigation Support helped his team document its existing accessibility efforts and respond with expert guidance.
The lawsuit was dismissed
The court found that the accessibility measures in place were sufficient to address concerns about the alleged issues recurring.
Existing accessibility efforts mattered
accessWidget and the site’s ongoing accessibility measures were explicitly recognized by the Eastern District Court of New York.
Documentation supported the response
accessiBe quickly supplied reports and evidence demonstrating the website’s ongoing accessibility efforts.
Expert support throughout the case
A dedicated case manager, ADA attorney consultation, expert claim analysis, and multi-tool testing supported the response.
“accessiBe quickly provided the necessary documents and reports that showcased our accessibility efforts.”
accessiBe products used
accessWidget supported Dr. Hidalgo’s ongoing website accessibility efforts, with built-in documentation helping demonstrate continued monitoring and maintenance.
accessiBe’s Litigation Support provided dedicated case management, specialized legal guidance, accessibility documentation, claim analysis, and multi-verification testing.
The solution
Dr. Hidalgo used accessiBe’s Litigation Support alongside the documentation generated through accessWidget to demonstrate the accessibility measures already in place.
A case manager guided the team throughout the process and coordinated the support required.
The team received consultation from an ADA attorney experienced in website accessibility litigation.
accessiBe provided documentation outlining the website’s accessibility status and the measures taken to improve it.
Accessibility experts reviewed the complaint and website and provided a report addressing the claims.
Multiple testing tools were used to evaluate the site and provide additional evidence of its accessibility status.
