How For Love & Lemons got an accessibility lawsuit dismissed
5 months
From complaint to dismissal
$0
Settlement costs
Dismissed
Plaintiff withdrew the complaint
Key takeaways
When For Love & Lemons faced an accessibility lawsuit, accessiBe’s Litigation Support services gave the company specialized legal and accessibility support to respond.
The case was dismissed
The plaintiff withdrew the complaint within five months.
No settlement costs
For Love & Lemons paid $0 in settlement costs.
Expert support throughout the case
Company received access to an ADA attorney, detailed accessibility documentation, website auditing, and manual and automated reviews.
“If you’re going to invest in accessibility, you need to know you can defend your efforts.”
Katy Riley
Sr. Director, E-Commerce/Digital Strategy, For Love & Lemons
accessiBe products used
Litigation support
Specialized legal and accessibility support helped For Love & Lemons respond to the complaint with expert counsel, compliance documentation, accessibility reviews, and a detailed website audit.
Meet the client
For Love & Lemons is a US women’s fashion brand and long-time accessiBe customer with an established commitment to creating a more accessible online experience.
In April 2023, the company was sued in Federal Court in New York by a serial accessibility plaintiff.
For Love & Lemons had already been working with accessiBe for several years when it received the ADA complaint.
The company needed more than its existing accessibility efforts. It needed specialized expertise to respond to the legal claim and demonstrate the work it had already done.
For Love & Lemons turned to accessiBe’s Litigation Support services, which brought together the legal expertise and technical evidence needed to support the case.
The company was connected with an expert ADA attorney.
accessiBe provided robust compliance documentation and a detailed website audit.
Manual and automated accessibility reviews helped provide a comprehensive picture of the website’s accessibility efforts.
The results/outcome
Within five months, the plaintiff withdrew the complaint and the case against For Love & Lemons was dismissed.
The company incurred no settlement costs, while the support it received gave the team greater confidence in both its accessibility efforts and its ability to respond if those efforts were challenged again.