How Centinela overcame unfounded accessibility lawsuits

Web Accessibility Knowledgebase

Learn how one of accessiBe's customers leveraged our comprehensive Litigation Support Package to fight off legal claims.

Lia Ciner Claster
Last updated on February 19, 2025

Centinela Feed, a leading pet supply retailer in Southern California and accessiBe customer, found itself targeted by an accessibility lawsuit inAugust 2023, when a complaint was filed alleging that its website violated the California UNRUH Civil Rights Act.

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In this case study you will learn how:

  • Centinela Feed was given the tools and support it needed to fight off these unfounded claims in court
  • The case against Centinela Feed was dismissed within just two and a half months
  • Centinela Feed incurred zero settlement costs

Quote from Quade Story, Senior E-Commerce Division Manager at Centinela Feed: "Unfortunately, we live in a very litigious society, and anyone can sue anyone for any reason with or without proper cause. That’s what happened to us.

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