How ThirdLove overcame false accessibility allegations

Web Accessibility Knowledgebase

Learn how one of accessiBe's customers leveraged our comprehensive Litigation Support Package to fight off unfounded legal claims.

Lia Ciner Claster
Last updated on February 19, 2025

ThirdLove found itself targeted by serial accessibility plaintiffs, facing two web accessibility lawsuits—one in California and another in Pennsylvania last year.

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In this case study you will learn how:

  • ThirdLove was given the tools and support it needed to fight off these unfounded claims in court
  • Both lawsuits against ThirdLove were dismissed by the plaintiffs within just eight months

A quote from Phillip L. Spector, General Counsel at ThirdLove: "Although ThirdLove installed the accessiBe software, a plaintiff’s lawyer nonetheless threatened to sue ThirdLove on the ground that the website was not accessible. In response to this, I reached out to the accessiBe team to evaluate whether what the lawyer was alleging was true. It turned out that the allegations made by the lawyer were false and misleading, and ThirdLove determined then to fight them."

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