Internet Marketing Experience (IME), a web design agency committed to delivering accessible websites, faced a wave of ADA demand letters targeting local businesses. Within just 60 days, two of their clients received legal notices threatening costly lawsuits, even though accessibility measures were already in place. One Illinois property management company, which had implemented accessWidget two years earlier, needed to prove its accessibility efforts and mount a strong legal defense.
In this case study you will learn how:
- IME leveraged accessiBe’s Litigation Support Package (LSP) to mount a swift, coordinated defense
- Key documentation and accessibility audits were delivered within 14 days to support the client’s attorney
- The lawsuit was halted without further escalation, reinforcing trust and business continuity
- IME turned this experience into a protective framework for all future client contracts
