How Royce’ Chocolate tripled its accessibility score, at the source
accessibility score in 8 weeks
fewer unique issues
pages monitored
Key takeaways
For manufacturing companies with complex digital footprints, accessibility is a legal obligation, a procurement requirement, and a competitive advantage — all at once
Source code accessibility
ROYCE’ Chocolate chose to fix accessibility in its own source code, with its development team owning the work
Accessibility score
With accessFlow, the team nearly tripled its accessibility score and cut unique issues by 69%, in under three months
Developer friendly
accessFlow didn’t just flag problems, it gave developers the exact code to fix each one, so a non-specialist team could move fast.
End to end platform
Continuous monitoring and downloadable reports let ROYCE’ own an ongoing, documented effort.
“Your customer service has been so excellent and I can’t thank you guys enough. I feel like you guys are really trying to help us.”
accessiBe products used
Developer-first accessibility operations platform for source-code remediation, automated auditing, continuous monitoring, and downloadable reports
Litigation support
Engaged during the previous legal matter, they used our litigation support to address accessibility-related claims. Even with ongoing efforts, businesses may still face legal claims.
“Got sued once… lesson learned, and I’ve been very diligent about that ever since. You’ve given us the roadmap… they just have to literally kind of key in the code.”
“There was no question on what needs to be fixed and how it needs to be fixed… basically holding our hand through the process.”
The solution
ROYCE’ adopted accessFlow, accessiBe’s accessibility operations hub, to manage accessibility directly in its source code in one place, instead of treating it as a one-time fix. With accessFlow, the ROYCE’ team could:
Remediate at the source with guided, code-level remediation