A collage of faces of accessiBe users

Making the internet more accessible  for everyone

REAFFIRMING OUR COMMITMENT TO ACCESSIBILITY
accessiBe recently reached a non-admission settlement with the Federal Trade Commission (FTC). We disagree with the FTC’s claims and characterizations, which we believe were largely based on flawed testing methodologies. Furthermore, the claims relied on outdated information from the period between November 2019 and November 2022. Despite these objections, we decided to settle as a strategic choice to avoid a lengthy legal process.

This will enable us to continue to prioritize our partners and clients while focusing on our core mission: Making the internet a more accessible and inclusive place for everyone

accessiBe's Founder & CEO:

Dekel Skoop

“While we disagree with its allegations, we've decided to settle with the FTC. Our mission is, and always has been, to help create a more accessible web. Resolving this matter allows us to remain singularly-focused on developing and maintaining the best-in-class solutions that support our customers along their accessibility journey.”

Our response to the FTC settlement:

  • accessiBe’s technology is reliable and effective

    The FTC’s complaint didn’t challenge our technology’s ability to render websites compliant with the ADA. The allegations focused on endorsement disclosure and caveats regarding WCAG conformance claims.

  • We respectfully disagree with the allegations

    accessiBe is not admitting to any of the FTC’s claims, which were largely based on outdated information from 2019-2022. We reviewed the claims thoroughly with third-party experts and were unable to reproduce many of the alleged errors.

  • The FTC may have utilized flawed testing methodologies

    Our internal team of developers and accessibility experts, together with third-party experts we hired, noted significant concerns with the testing methodologies possibly used by the FTC in its inspection process.

What customers can expect
from accessiBe

  • Transparency to our partners, customers, and community. This is of the utmost importance to accessiBe and why we are sharing this information.

  • Peace of mind through our customer and litigation support. No customer has been found liable due to our widget not supporting site accessibility.

  • A constant effort to expand and enhance our offerings, delivering even greater value to our partners

  • Ongoing innovation in developing web accessibility solutions that align with WCAG standards for ADA compliance needs

  • A commitment to developing best-in-class products and services

  • A solution that customers and end-users love and trust

Our record speaks for itself

No customer has ever lost a court case

accessiBe has an excellent record when it comes to litigation support - no customer has ever lost a court case due to accessWidget not supporting their website’s accessibility.

We have tens of thousands of satisfied customers and partner with hundreds of organizations in the disability space, many of which use our solution on their own websites. We’re fully committed to standing by our partners and our customers.

Client success with accessiBe

Continued success through the partner program

Since partnering with accessiBe, Access Heroes’ clients have experienced improved website performance and increased customer satisfaction

READ CASE STUDY

We continue to expand and enhance 
our accessibility offerings

OUR OFFERINGS
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    accessFlow 2.0

    Accessibility management is now smarter and more efficient with a real-time dashboard, streamlined UI, multi-project exports, in-app notifications, and more

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    New accessibility engine

    accessiBe’s new accessibility engine delivers more accurate remediation for precise compliance, enhanced element detection, and optimized website performance

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    Introducing more value for partners

    Agencies can boost revenue and client satisfaction with tailored partner support, new features and benefits, in-call sales support, white label capabilities, and more

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    Blending AI and human expertise

    accessiBe now offers customers an enhanced solution, combining manual testing, custom remediation, and powerful automated tools for maximized accessibility