Frequently Asked Questions

  • ?

    How do I become compliant?

    In order for your website to be compliant, you will need to adhere to WCAG (Web Content Accessibility Guidelines) 2.1 Level AA requirements.

  • ?

    Why isn’t my website compliant?

    Web accessibility is very complex. Therefore, most platforms cannot incorporate the requirements by default. If your website didn't go through a remediation process, it most likely isn't compliant.

  • ?

    Does accessScan collect data from my website?

    accessScan does not collect data from your website and it is compliant with data privacy regulations such as GDPR and CCPA.

  • ?

    Can I settle my lawsuit with the accessScan report?

    accessScan has no legal authority, but it does provide your accessibility status as of the testing date, which can help you and your team decide on a course of action.

  • ?

    What do I do with the results?

    accessScan helps break down WCAG requirements and highlights how your site adheres to them. The report can be used by developers or by accessibility solutions to fully remediate your site.

  • ?

    Why is accessScan more reliable than other testing tools?

    While most tools are only able to flag some errors based on presets, accessScan is designed to give you a comprehensive audit.

  • ?

    Can accessScan make my website compliant?

    accessScan is an accessibility auditing tool, not a remediation one. accessScan is specifically designed to provide you with a comprehensive audit.

  • ?

    Can accessScan tell me if I comply with legislation such as ADA and Section 508?

    accessScan detects adherence to WCAG, which is referenced by many as the standard websites should adhere to under the ADA, and is the standard for compliance under Section 508.

  • ?

    What does a “Non-Compliant” result mean?

    A ‘Non-Compliant’ result means that your website does not adhere to WCAG.

  • ?

    What does a “Semi-Compliant” result mean?

    A ‘Semi-Compliant’ result means that accessScan noticed elements on your website that do not adhere to WCAG.

  • ?

    What does an “Accessible” result mean?

    An ‘Accessible’ result means that your web page is accessible to everyone.

  • ?

    How does accessScan work?

    Enter your domain and get scanned. accessScan's AI-powered technology will identify any accessibility issues.

  • ?

    How much does it cost?

    accessScan is completely free.

  • ?

    What is WCAG 2.1 Level AA and why does it matter for my website?

    WCAG 2.1 Level AA is a set of guidelines your website needs to adhere to to be considered accessible. WCAG Level AA is also the standard referenced in many web accessibility laws.

  • ?

    Do you have to be a developer to use accessScan?

    No. accessScan can be used by anyone interested in learning about their website's level of accessibility.