In October 2018, the Department of Justice (DOJ) made it clear that websites are places of public accommodation and, therefore, must comply with the Americans with Disabilities Act (ADA). This ruling was validated in January 2019 in the Domino’s Pizza web accessibility case and as a result, tens of thousands of lawsuits and demand letters were issued to SMB owners.
We, at accessiBe, have decided to conduct an annual web research project to monitor the impact of the DOJ ruling. We analyzed more than 10 million SMB web pages and used the Web Content Accessibility Guidelines (WCAG) as the base of our research.
In the report:
In short, despite a formal DOJ ruling, 98% of SMB’s webpages in the US failed to pass the ADA, and WCAG 2.1 compliance requirements and therefore are exposed to lawsuits.